Access Your Accounts Anytime with Bank by Phone

All you need is a phone to access your accounts 24/7 using Bank by Phone, our automated telephone banking service.

Simply call 410-487-7930 or 888-643-9777 and enter your SECU member number and your special Bank by Phone personal identification number (PIN). Note that this is not your debit card PIN.

You can navigate and interact with the system using your voice for a fast and easy experience. You can also use your phone’s keypad to select touch-tone system options.

With Bank by Phone, you can:

• Confirm account and loan balances
• Transfer funds among your accounts
• Hear your latest ATM, Check Card and ACH transactions
• Find out which checks have cleared
• Make a loan payment by transferring funds from other SECU accounts to your loan account
• Request a withdrawal or Personal Line of Credit advance by check ($5 minimum, delivered by mail)

If you are using Bank by Phone for the first time and need to set your PIN or if you forgot your current PIN, call us at 410-487-7328 or 800-879-7328, Monday through Friday, 8 a.m. to 7 p.m. or Saturday, 9 a.m. to 1 p.m., and a Member Services Representative will be able to assist you.